Shen Ying

RESUME

+++STUDIES+++
-2004-2005
---International Business and English Business Courses---
SOUTH BANK TAFE (Australia - Brisbane)
Courses taken: marketing, strategy, management project, international trade, human resources, economy, law, accountancy, computer.

-2000-2003
---Diploma of Business Studies---
ORIENTAL CULTURE UNIVERSITY (China - Shanghai)
Courses taken: secretary, accountancy, economy, law, English, computer.

-1999 (6MONTHS)
---Hotel and tourism management---
LUZERNE SCHOOL (Luzerne – Switzerland)
Courses taken: management hotel and restaurant, food and beverage, tourism.

+++WORK EXPERIENCE+++

-FROM NOVEMBER 2006 UNTIL NOW
---Business development assistant---
B-LINK- TRADING COMPANY (China - Shanghai)
Job’s functions: developing the marketing and brand image for packaging business and chocolate business for hotels and restaurants in China.

-FROM20TH APRIL 2006UNTIL OCTOBER
---Air attendant---
EMIRATES- AIRLINE COMPANY (United Arab Emirates - Dubai)
Job’s functions: Offering excellent service to multicultural passengers around the world within a team environment coming from different countries. Managing a group of people in an aircraft in either good or critical conditions.

-FROM AUGUST 2005 UNTIL APRIL 2006
---Event coordinator---
SHANGRI-LA, 5 STARS HOTEL (China - Shanghai)
Job’s function: Organizing events: conferences, meeting, fashion show… Selling and renting services to businessmen looking for function rooms. Making proposals and signing contracts with customers. Communicating with different department such as food and beverage, MICE (Meeting Incentive Conference Exhibition), accountant, marketing.

-FROM 2003 UNTIL 2004 (1 YEAR)
---Marketing assistant---
ORIENTAL OVERSEA EDUCATION GROUP (Shanghai Australia)
Job’s function: Organizing visa documents for the students willing go to Australia for studying. Informing them about the different universities, education programs, and immigration casualties. Communicating with Chinese overseas education agencies.
Organizing exhibitions in Shanghai about oversea studies.

.SUMMER JOBS
2004-2005
---Waitress---
SHACHI RESTAURANT (Australia - Brisbane)
---Administration---
SUNLAND CO.LDT. (Australia - Brisbane)

.LANGUAGES
Chinese (mandarin): mother tongue
Shanghainese: mother tongue
English: fluent, confirmed by IELTS
French: beginner

.COMPUTER SKILLS
Microsoft Office (Word, Excel, PowerPoint)
Hotel software: BOE, DEPHI (organization, accountancy, booking…)